PruProtect - It pays to be healthy

0845 601 0072

Contact us

We really appreciate you taking the time to contact us.

We want to make sure that we are meeting your needs so we value all feedback...the good and the bad.

General, new business and servicing

Telephone
0845 601 0072
Email
enquiries@pruprotect.co.uk

Registration

Telephone
0845 601 0072

Commission

Email
commissions@pruprotect.co.uk

Claims

Telephone
0845 601 0072
Fax
0800 028 5222
Email
claims@pruprotect.co.uk

Complaints

Telephone
0800 707 6397
Email
complaints@pruprotect.co.uk
Copies of our Complaint Handling Procedures are also available at this address.

PruProtect Customer Services

Postal Address
PruProtect Customer Services
Stirling
FK9 4UE

The Financial Ombudsman Service

If you are not satisfied with our response, you may be eligible to take your complaint to:

Postal Address
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone
0845 080 1800

Financial Services Compensation Scheme

If PruProtect is unable to meet its financial obligations in full, the member may be entitled to help from the Financial Services Compensation Scheme. The limit applicable for an eligible claimant is 100% of the first £2,000 and 90% of the remainder of the claim. Further information is available by contacting them.

Telephone
020 7892 7300
Website
www.fscs.org.uk

For use by UK Advisers only. Not suitable for use by consumers.

© 2008 Prudential Health Services Limited is trading as PruProtect. All rights reserved.

Prudential Assurance Company provide and manufacture benefits under the plan. Prudential Health Services Limited distribute and service the product and issue the documentation. PruProtect is a trading name of Prudential Health Services Limited and Prudential is a trading name of Prudential Assurance Company. Both companies are registered in England and Wales and have their registered offices at Laurence Pountney Hill, London EC4R 0HH. Prudential Health Services Limited is registered number 5933141 and Prudential Assurance Company Limited is registered number 15454. Prudential Health Services Limited and Prudential Assurance Company Limited are authorised and regulated by the Financial Services Authority. Neither company is affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America.